SMS Consent
How OnCallGrid technicians opt in to receive SMS notifications.
Opt-In Workflow (Demonstration)
The following is a non-functional demonstration of the exact opt-in checkbox shown to technicians during onboarding. It is displayed here for verification purposes only and does not submit any data.
Consent is not a condition of purchase or use of OnCallGrid services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
How Consent Is Obtained
Technicians voluntarily opt in to receive SMS notifications during onboarding through an optional checkbox that is unchecked by default. SMS consent is not required to use OnCallGrid services. Users can modify their SMS preferences at any time within their account settings.
Types of Messages You May Receive
- Dispatch assignment notifications
- Incident alerts
- Work order updates
- Preventive maintenance reminders
- SLA alerts
Message Frequency & Rates
Message frequency varies based on dispatch activity and incident volume. Message and data rates may apply per your mobile carrier. Reply STOP at any time to opt out, or HELP for assistance.
Privacy
SMS consent is not shared with third parties or affiliates for marketing purposes.
Policies
Last updated: 7/11/2026